“You don’t know what you don’t know.” It’s a quirky, repetitive and somewhat obvious statement about the unknown. But does it hold true in healthcare? What don’t we know about our patient AND what do we think we know?
When it comes to the challenging process of patient identification at registration, how can we be sure that the information we obtain is accurate, entered into our system correctly and attached to appropriate medical record? How confident are we in this process and what are the costs of inaccuracy?
How important is it to accurately identify a patient?
In the course of registering a patient and obtaining proof of identification, what happens when any one item is inaccurate, mistyped, fraudulent, inconsistent or missing? From a patient care perspective, the risk is immeasurable. From a liability, reimbursement and resource perspective, the cost is likewise very high. So what to do?
The answer may be found in technology.
Like DNA to a CSI crime scene, biometrics in healthcare takes accurate patient identification to the next level. CentraMed has partnered with Florida-based HT Systems to offer PatientSecure, a cutting-edge technology in the area of palm vein pattern recognition technology. Using biometrics to accurately link every patient to his or her unique medical record ensures the right care may be provided – to the right patient.
PatientSecure benefits include:
- Substantial and Immediate ROI – Minimizes the hospital’s losses due to medical identity and insurance fraud. Increases first touch clean-claims and accelerates reimbursement
- Patient Safety – Ensures the right care is provided to the right patient
- Patient Protection – Protects against medical identity theft and insurance card sharing
- EMR/EHR Integrity – Puts a stop to duplicate medical records and overlays
- Seamless Integration – Integrates with your existing EMPI, EMR / EHR and HIS / ADT
Palm-vein patterns are 100x more unique than a fingerprint. The palm vein pattern forms in gestation and grows in proportion through maturity. The pattern itself never changes. Once enrolled in the system, a returning patient provides only their palm to be re-scanned and their date of birth. Typically, this process takes under five seconds as nothing else is required! With 99%+ adoption of program, decrease in registration time and elimination of redundant identification requests, patient satisfaction has been greatly increased.
PatientSecure is used by over 190 hospitals and hundreds of clinics and physician groups across the nation.
For more information, including an ROI analysis or demo, please contact CentraMed at (760) 476-0077 or info@audacthealth.com.
